Cookies, Privacy Policy & GDPR

1. Cookies policy
2. Privacy policy
3. Information Usage & GDPR
4. Contact Us

1. Cookies Policy

Cookies Policy for Training with Kori

Effective Date: 24.09.2024

This Cookies Policy explains how Training with Kori ("we," "us," "our") uses cookies and similar tracking technologies on our website www.trainingwithkori.com (the "Site"). It complies with the General Data Protection Regulation (GDPR) and the ePrivacy Directive, as applicable in Ireland.
By using our Site, you agree to the use of cookies as outlined in this policy.

1.1.What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help the website remember your preferences, enhance your experience, and provide essential functionality, including online payments, bank transfers, and email communication.

1.2. Types of Cookies We Use
We use different types of cookies on our Site to perform various functions, including ensuring secure online payments, managing your email address, and facilitating bank transfers.

(a) Strictly Necessary Cookies
These cookies are essential for the operation of our Site and its features, such as online payments, bank transfers, and email-based logins or communications. They enable functionalities like secure login, payment processing, and the secure handling of bank transfer details, allowing you to navigate secure areas of the Site. Without these cookies, some services on our Site, including purchases, bank transfers, and logging in, will not function properly.

Examples:
• Payment processing cookies: These ensure that your payment and bank transfer details (e.g., account numbers, transaction IDs) are securely processed during checkout or transfer.
• Bank transfer cookies: These cookies store information necessary to facilitate secure bank transfer transactions between your account and ours.
• Email management cookies: These store your email address for login or communications and help manage session continuity for email-based authentication.

(b) Performance and Analytics Cookies
These cookies collect information about how you use our Site, such as which pages you visit most often, to help us improve performance and the user experience. They also track data related to online transactions, bank transfers, and user engagement with email communications. All information collected by these cookies is aggregated and anonymous.

(c) Functional Cookies
These cookies allow the Site to remember your choices, such as your login email or preferred payment or bank transfer method, to provide a more personalized experience.

Examples:

• Email preferences cookies: Store your email address to help pre-fill login forms or remember your communication preferences.
• Payment and bank transfer preferences cookies: Save details like billing addresses, payment methods, and bank transfer preferences to streamline future transactions.

(d) Targeting or Advertising Cookies
These cookies help deliver ads that are relevant to you, based on your activity on our Site, including your email signups, payment activity, and bank transfer history. They can also limit the number of times you see an ad and help measure advertising effectiveness.
(e) Third-Party Cookies
We may allow third-party providers to set cookies on your device to enable functionalities such as payment processing, bank transfers, marketing automation (including email campaigns), and social media sharing. These third-party cookies are governed by their respective privacy policies.

Examples:
• Payment gateways (e.g., Revolut, PayPal, Bank transfer services)
• Email marketing tools (e.g., Mailchimp, HubSpot)

1.3. Online Payment and Bank Transfer Cookies
We use cookies to securely process online payments and bank transfers. These cookies ensure that your payment and bank transfer information is safely transmitted and processed by our third-party payment processors, such as Revolut, PayPal, and bank transfer services.

• Session cookies: Maintain continuity between pages when you’re making a purchase or bank transfer, ensuring your payment or transfer details are properly processed.
• Security cookies: Protect your transaction by identifying potentially fraudulent activities related to online payments and bank transfers.

1.4. Email Address Cookies
When you log in or sign up using your email address, cookies are used to manage your session and store your email for faster access in the future. These cookies also help us manage email communication, such as updates, promotions, and receipts.
• Authentication cookies: Manage your login session and verify your identity via your email address.
• Email subscription cookies: Track your subscription preferences, including opt-ins for newsletters or promotions.

1.5. How to Manage or Disable Cookies
You can manage or disable cookies via your browser settings. You can also delete cookies already stored on your device. Please note that disabling certain cookies may affect your experience on our Site, particularly when making online payments, bank transfers, or managing email logins.

1.6. Consent to Use Cookies
When you visit our Site, a cookies consent banner will appear. By clicking "Accept," you consent to the use of cookies, including those related to online payments, bank transfers, and email address management, as described in this Cookies Policy. You can withdraw your consent at any time by adjusting your browser settings.

1.7. Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology, law, or our data collection practices. Any changes will be posted on this page, and we will update the "Effective Date" at the top.

1.8. Contact us
If you have any questions about our use of cookies, please contact us at:
Training with Kori
info@trainingwithkori.com


2. Privacy policy
Training With Kori ("We") are committed to protecting and respecting your privacy. This policy was last updated in August 2024.

This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.trainingwithkori.com you are accepting and consenting to the practices described in this policy.

For the purpose of the GDPR, Data Protection Act 1998 (the Act) and other data protection legislation, the data controller is Training with Kori, Salthill, Galway. . This policy complies with the General Data Protection Regulation (GDPR) and other relevant Irish data protection laws.

Information we may collect from you during your visit.
We may collect and process the following data about you:
Information you give us:
You may give us information about you by filling in forms on www.trainingwithkori.com (our site) or by corresponding with us by email or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site.

The information you give us may include your name, address, email address and phone number, financial and credit card information, personal description and photograph.

2.1.Information we collect about you:
We may collect and process the following types of personal data:
1.1 Personal Identification Information:
Name,Email address,Postal address,Phone number
1.2 Financial Information:
• Bank account details for transactions
• Payment method information (where necessary for services)

2.2 How We Use Your Information
We use the personal data you provide for the following purposes:
With regard to each of your visits to our site, we may automatically collect the following information:
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number
2.3 To Provide Services:
To process and manage your bank transfers or other financial transactions.
To provide you with requested services or information.
To communicate with you about your account or transactions.
2.4 To Improve Our Website:
To improve our website’s performance, functionality, and user experience.
To personalise your experience on the Website.
2.5 Marketing and Communications:
With your consent, we may use your email address to send promotional materials or other information about services and products we think may interest you. You can opt out of receiving these communications at any time.
2.6 Legal Compliance:
To comply with our legal and regulatory obligations, including anti-money laundering (AML) and counter-terrorist financing (CTF) laws.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Performance of a Contract: To fulfil our contractual obligations when you engage in a transaction or request a service.
Consent: When you provide consent for specific uses of your data, such as for marketing purposes.
Legal Obligation: To comply with our legal obligations under Irish and European law.
Legitimate Interests: Where necessary for our legitimate interests, such as improving the Website’s functionality or providing security.
4. Data Sharing and Disclosure
We do not sell your personal information. However, we may share your data with:
4.1 Service Providers:
We may share your information with trusted third-party service providers who assist us in delivering services (e.g., payment processing or hosting).
4.2 Legal and Regulatory Authorities:
We may disclose your data to comply with legal obligations or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
4.3 Business Transfers:
In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may need to retain certain transaction information for accounting and tax reporting purposes.
6. Your Rights
Under GDPR, you have the following rights regarding your personal data:
6.1 Right to Access:
You can request a copy of the personal data we hold about you.
6.2 Right to Rectification:
You have the right to request correction of inaccurate or incomplete data we hold about you.
6.3 Right to Erasure (Right to be Forgotten):
You can ask us to delete your personal data, under certain conditions.
6.4 Right to Restriction of Processing:
You can request that we limit the processing of your personal data in certain circumstances.
6.5 Right to Data Portability:
You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
6.6 Right to Object:
You can object to the processing of your data in certain situations, such as for direct marketing.
To exercise any of these rights, please contact us at:
[Your Company Name]
[Your Contact Email Address]
[Your Contact Phone Number]
7. Security of Your Data
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction. These measures include encryption, access control policies, and secure server technology.
8. International Data Transfers
If we transfer your personal data outside of the European Economic Area (EEA), we ensure that it is protected in a manner consistent with how your data is protected within the EEA, such as by using approved standard contractual clauses or other legally acceptable safeguards.
9. Cookies
Our Website uses cookies to enhance your user experience. For more information on how we use cookies, please see our Cookie Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on the Website with a new effective date.

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at:

Training with Kori
info@trainingwithkori.com


3. Information Usage 

We use information held about you in the following ways:
Information you give to us.

We will use this information:
-To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
-To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
-To provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (email or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you.
-To notify you about changes to our service;
-To ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you. We will use this information:
-To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
-To improve our site to ensure that content is presented in the most effective manner for you and for your computer;
-To allow you to participate in interactive features of our service when you choose to do so;
-As part of our efforts to keep our site safe and secure;
-To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you
-To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
-To assess and process your job application (we may retain a record of your information for a reasonable period of time following the end of our recruitment selection process for administration purposes).
-To administer any prize draws or competitions run by Training with Kori. Please refer to the specific terms & conditions for each prize draw or competition.

Information we receive from other sources:
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your information:
We may share your information with selected third parties including:
Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
Analytics and search engine providers that assist us in the improvement and optimisation of our site.

We may disclose your personal information to third parties:

If Training With Kori or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Training with Kori, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@trainingwithkori.com
Your right to access to the information we hold.

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. There is no charge for this. We have a full Subject Access Request Procedure is available on request. Subject Access Requests need to be made in writing and will require verification that you are the person whose data we hold. In the first instance, please contact us via the info@trainingwithkori.com email address.

Your right to amend and/or delete your personal data
You have the right to request the correction or deletion of your stored personal data.
To do so, send your request to: info@tainingwithkori.com. We will then investigate your request and will comply to the required extent. If for any reason, we cannot comply with your request, we will contact you. We have various legal obligations where we will require access to some of your information even if you request that we delete it.

Your right to object to the processing of your personal data and to unsubscribe.
You have the right to ask us not to process your personal data when processing is based on a legitimate interest, e.g. for marketing purposes. We will inform you in this privacy policy if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to object at any time by contacting us at info@trainingwithkori or in writing to the postal address included at the end of this document.

Emails sent to you by Training with Kori newsletter or marketing content include the option to unsubscribe by following the instructions set out in the email. If you do not wish to receive emails from us, you can simply click on the unsubscribe link and we will stop sending you emails.

Emails relating to transactions are not considered marketing and cannot be suppressed as the content confirms the legal contract of sale.
Conditions and limitations on your rights
There may be conditions to or limitations on your aforementioned rights imposed on us by other legislation including adhering to relevant tax laws in every jurisdiction in Ireland where we trade.

Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

GDPR Data Protection Policy

This GDPR Data Protection Policy outlines how Training with Kori collects, processes, stores, and protects personal data in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Irish Data Protection Act 2018. The policy ensures that personal data is handled securely, transparently, and lawfully.

3.1. Introduction
At Training with Kori (hereinafter referred to as "the Company," "we," "our," or "us"), we are committed to protecting the privacy and personal data of our customers, employees, suppliers, and other data subjects. We ensure that all personal data is collected, processed, and stored in accordance with GDPR and Irish law.

3.2. Personal Data We Collect
We collect the following types of personal data:
Identity Data: Name, address, date of birth, nationality, etc.
Contact Data: Email address, phone number, postal address, etc.
Financial Data: Bank account details, payment card information, etc.
Technical Data: IP addresses, browser type, device identifiers, and other technology on devices used to access our website.
Employment Data: CVs, job applications, performance reviews, and other employment-related information.
Marketing Data: Preferences for receiving marketing communications, opt-in and opt-out records.
3.3. Purposes for Data Processing
We collect and process personal data for the following purposes:
To provide our products and services.
To fulfill contractual obligations.
To comply with legal obligations (e.g., tax reporting, employment law).
For internal business management and reporting purposes.
For marketing, subject to appropriate consent.
For website and IT security purposes.
3.4. Lawful Basis for Processing Personal Data
We ensure that our processing of personal data complies with the GDPR's lawful basis principles. Our lawful bases include:
Consent: When individuals have given clear consent for specific processing purposes.
Contract: When processing is necessary for the performance of a contract with the data subject.
Legal Obligation: When processing is required to comply with the law.
Legitimate Interests: For purposes that are necessary for the legitimate interests of the Company or a third party, balanced against the rights and freedoms of data subjects.
3.5. Data Subject Rights
Data subjects have the following rights under the GDPR:
Right to Access: Individuals can request access to their personal data held by us.
Right to Rectification: Individuals can request correction of inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): Individuals can request deletion of personal data under certain conditions.
Right to Restrict Processing: Individuals can request to restrict the processing of their data.
Right to Data Portability: Individuals can request to transfer their data to another service provider.
Right to Object: Individuals can object to certain types of processing, including direct marketing.
Right to Withdraw Consent: Where consent is the lawful basis for processing, individuals can withdraw their consent at any time.
To exercise any of these rights, please contact our DPO at [DPO email address].
3.6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specific retention periods are determined based on legal, contractual, and operational obligations.
3.7. Data Security
We implement appropriate technical and organizational measures to ensure the security of personal data. These measures include:
Encryption of personal data where necessary.
Regular security audits and risk assessments.
Secure storage and restricted access to personal data.
Training for staff on data protection principles.
3.8. Data Sharing and Transfers
We may share personal data with third parties, including:
Service providers who process data on our behalf.
Government bodies or regulatory authorities when required by law.
Business partners or affiliates, where relevant to our services.
When transferring personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as the use of Standard Contractual Clauses or the presence of adequacy decisions by the European Commission.
3.9. Data Breaches
In the event of a personal data breach, we will promptly assess the risk to data subjects and, where appropriate, report the breach to the Data Protection Commission (DPC). If the breach poses a high risk to individuals’ rights and freedoms, we will also inform the affected data subjects without undue delay.
3.10. Children’s Privacy
We do not knowingly collect personal data from children under the age of 16 without parental consent. If we discover that we have inadvertently collected such data, we will delete it as soon as possible.
3.11. Marketing and Cookies 
We may use personal data to send marketing communications about our products and services. Data subjects can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in such emails or by contacting us at [DPO email address].
Our website uses cookies to improve user experience. For more information about how we use cookies, please refer to our [Cookie Policy].
3.12. Changes to this Policy
We may update this GDPR Data Protection Policy from time to time. Any changes will be posted on our website, and where significant, we will notify affected data subjects directly.

4. Contact Us

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@trainingwithkori.com

Medical Advice Disclaimer

Disclaimer: THIS WEBSITE DOES NOT PROVIDE MEDICAL ADVICE
The information, including but not limited to, text, graphics, images and other material contained on this website are for informational purpose only. No material on this site is intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regime, and never disregard professional medical advice or delay in seeking it because of something you have read on this website.

Terms and Conditions

1. Introduction

These Terms and Conditions ("Agreement") apply to all clients ("Client") engaging the services provided by Training with Kori ("Personal Trainer"), located in Galway, Ireland. By signing this Agreement or using the services of the Personal Trainer, the Client agrees to the terms outlined herein. This Agreement is governed by Irish law.

2. Services Provided

2.1 The Personal Trainer will provide personal training services to the Client, including but not limited to:
One-on-one personal training sessions
Pre & Postnatal training
Group training sessions
FaME training sessions
Fitness assessments and consultations
Nutritional advice, where applicable

3. Payment Terms

3.1 Pricing:
All services provided by the Personal Trainer are subject to the prices as agreed upon at the time of booking. Prices may be subject to change, and the Client will be notified in advance of any pricing changes.

3.2 Payment Method:
Payments are due in advance of the services provided. Payment can be made by bank transfer, cash, or any other method agreed upon between the Client and the Personal Trainer.

3.3 Late Payment:
Failure to make payments on time may result in the suspension or termination of services until the account is settled.

4. Cancellation and Rescheduling Policy

4.1 Client Cancellations for Personal Training Sessions:
The Client for personal training sessions must provide a minimum of 48 hours' notice for any cancellations or rescheduling of sessions. If this notice is not provided, the Client will be charged for the missed session at the full rate.

4.2 Trainer Cancellations:
In the event that the Personal Trainer needs to cancel a session, as much notice as possible will be provided. The Client will not be charged for any session canceled by the Personal Trainer, and the session will be rescheduled at a mutually convenient time.

5. Health and Safety

5.1 Health Declaration:
The Client must inform the Personal Trainer of any medical conditions, injuries, or other health concerns before beginning any training sessions. The Client is required to complete a Health Questionnaire and inform the Personal Trainer of any changes in their health status during the course of their training.

5.2 Physical Condition:
It is the Client's responsibility to ensure they are in suitable physical condition to undertake the physical exercises prescribed during the personal training sessions. The Client acknowledges that participation in physical exercise involves risks, including but not limited to injury, heart attack, or death.

5.3 Medical Advice:
The Client is advised to consult with their doctor before beginning any fitness program if they have any pre-existing medical conditions. The Personal Trainer is not responsible for diagnosing or treating medical conditions or injuries.

6. Liability Waiver

6.1 Assumption of Risk:
The Client understands and voluntarily accepts the risks associated with participation in personal training sessions. The Client agrees that the Personal Trainer will not be liable for any injuries, damages, or health issues that may result from participation.
Participation is entirely at the customer’s discretion, and they are responsible for assessing their own health condition. We are not liable for any damages resulting from the customer’s incorrect evaluation of their health.

6.2 Indemnity:
The Client agrees to indemnify and hold harmless the Personal Trainer from any claims, liabilities, or expenses arising from the Client’s participation in personal training sessions.

7. Confidentiality

7.1 Personal Information:
The Personal Trainer respects the privacy of the Client and will keep all personal information, health details, and training progress confidential. Personal data will not be shared with any third parties without the Client's consent unless required by law.

7.2 Data Protection:
The Personal Trainer complies with the General Data Protection Regulation (GDPR) and all other applicable data protection laws in Ireland. The Client has the right to access, correct, or delete their personal information upon request.

8. Results Disclaimer
The Client understands that personal training is not a guarantee of specific results. Individual results will vary depending on a number of factors, including but not limited to the Client's level of effort, diet, adherence to the program, and other personal factors. The Personal Trainer does not offer any guarantees of specific outcomes such as weight loss, muscle gain, or improved fitness.

9. Code of Conduct

9.1 Trainer's Conduct:
The Personal Trainer agrees to conduct themselves professionally, respecting the Client's dignity, goals, and boundaries. The Personal Trainer will provide safe, effective, and personalized training programs.

9.2 Client's Conduct:
The Client agrees to behave respectfully and follow instructions during training sessions. Inappropriate behavior, abuse, or harassment towards the Personal Trainer may result in the immediate termination of this Agreement without a refund.

10. Termination of Services

10.1 Termination by Client:
The Client may terminate this Agreement at any time by providing [one week's] notice in writing. Any prepaid sessions will be refunded at the discretion of the Personal Trainer, subject to any applicable cancellation fees.

10.2 Termination by Trainer:
The Personal Trainer reserves the right to terminate this Agreement for any reason, including but not limited to the Client's failure to follow the program, unsafe behavior, or failure to pay fees.

11. Force Majeure

The Personal Trainer is not liable for any failure to provide services due to circumstances beyond their control, including but not limited to illness, injury, travel restrictions, government orders, or acts of God. In such circumstances, sessions will be rescheduled as soon as reasonably possible.

12. Governing Law

This Agreement is governed by and construed in accordance with the laws of Ireland. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the Irish courts.

13. Amendments

The Personal Trainer reserves the right to update or amend these Terms and Conditions at any time. Clients will be notified of any changes, and continued use of the services will constitute acceptance of the revised terms.


14. Acceptance of Terms

By signing below or continuing to engage the services of the Personal Trainer, the Client acknowledges that they have read, understood, and agree to be bound by these Terms and Conditions.
Client Signature: ________________________
Date: ________________________
Personal Trainer Signature: ______________________
Date: ________________________